repairs and exchanges

  • Not quite right?

    Sizing not quite right? No problem. Fill out the returns form.

  • garment fault?

    Broken zip? We can fix that. Just fill in the form below.

  • Leave it to us

    One of our customer service team will be in touch within 1 business day

Repair

If you think your item is leaking, send it back to us, free of charge if you select 'send me a return ticket' on the form above, and we can check it with our hydrostatic water tester to see if there are any leaks. If there is a manufacturing fault we will repair or replace the item.

Exchange

If you are needing an exchange or have had a change of mind and no longer want the item; it must be within 30 days of receipt and items must be in original condition, unworn, unwashed, and in its original packaging with all labels and swing tags attached. Fill in the form above and select 'send me a return ticket' and we will take care of the shipping costs.

Still not sure? Drop us a line on 0800 805 000